AI to create 2.3 million jobs in 2020

AI to create 2.3 million jobs in 2020
Sicular says, most confuse AI with automation, that overshadows the greatest AI benefit-AI augmentation.
Published: 21 December 2017 - 5:06 a.m.
By: CommsMEA staff writer

Artificial intelligence will create more jobs than it eliminates by 2020, according to Gartner. 

AI will create 2.3 million jobs in 2020, while eliminating 1.8 million. AI-related job creation will reach two million net-new jobs in 2025.

"Many significant innovations in the past have been associated with a transition period of temporary job loss, followed by recovery, then business transformation and AI will likely follow this route," said Svetlana Sicular, research vice president at Gartner. AI will improve the productivity of many jobs, eliminating millions of middle- and low-level positions, but also creating millions more new positions of highly skilled, management and even the entry-level and low-skilled variety.

"Unfortunately, most calamitous warnings of job losses confuse AI with automation — that overshadows the greatest AI benefit — AI augmentation — a combination of human and artificial intelligence, where both complement each other,” Sicular added .

With each investment in AI-enabled technologies,  IT leaders must take into consideration what jobs will be lost, what jobs will be created, and how it will transform how workers collaborate with others, make decisions and get work done. "Now is the time to really impact your long-term AI direction," Sicular said . "For the greatest value, focus on augmenting people with AI. Enrich people's jobs, reimagine old tasks and create new industries. Transform your culture to make it rapidly adaptable to AI-related opportunities or threats."

Gartner further predicts that by 2022, one in five workers engaged in mostly nonroutine tasks will rely on AI to do a job.Craig Roth, research vice president at Gartner said: "Companies are just beginning to seize the opportunity to improve non-routine work through AI by applying it to general-purpose tools. Once knowledge workers incorporate AI into their work processes as a virtual secretary or intern, robo-employees will become a competitive necessity."



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