Rental tenants of Dubai Asset Management are now able to complete all processes digitally, the company has announced.
Dubai Asset Management, a part of Dubai Holding which has a portfolio of 10 residential communities, which are home to more than 100,000 people, has launched a new fully-digital and paperless process for people to rent one of its properties.
The integrated process allows tenants to browse through the company's portfolio and complete five essential services online. These include finding a home, registering and signing the tenancy contract, arranging Dubai Electricity and Water Authority (DEWA) utility services, signing up for landline, cable TV and home internet services with telecom company du, and raising maintenance requests.
All the services are linked to a digital tenancy contract, enabled by UAE Pass, a national digital identity solution, making it possible for tenants to receive their Ejari tenancy contract within a few minutes after the completion of the digital application.
The service is available on DubaiNow, Dubai government's integrated app and city service portal.
The move aligns with the Dubai Paperless Strategy, launched by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai.
Arif Mubarak, CEO of Dubai Asset Management, said: "In line with the objectives of the Dubai Paperless Strategy, Dubai Asset Management supports the leadership's vision for Dubai's integrated digital transformation. As a forward-looking organisation, we seek to leverage technology to enhance customer happiness while improving operational efficiencies and reducing our environmental impact. In this context, we are proud to partner with Smart Dubai and roll out the first digitally integrated paperless customer experience in the real estate sector that allows tenants to complete rental transactions online."